At the end of an installation our engineers will conduct a tailored training session in a straightforward way, using non-technical language and ensure you are confident before we leave.
This will enable you to make the best use of the system.
For larger projects, we normally offer two training sessions, with plenty of time for hands on and questions.
The second session is frequently run as a follow-up session a few weeks after installation, when you have had the chance to use the system and may well have further questions.
All our customers also benefit from on-going telephone support, usually talking to the actual engineers who undertook your installation. They will be able to guide you through any issues using the photographic records that we keep of all our installations.
APi Sound & Visual also offer refresher training sessions, especially useful when personnel change and knowledge can be lost. Our charges for these are reasonable and reflect travel costs, session time and occasionally preparation time.